Troubleshoot Adobe Acrobat

Please try the troubleshooting steps mentioned here Troubleshoot Windows system errors, freezes | Adobe software

Try once the recreate the preferences of the application.

Take help of the steps mentioned here How to reset Acrobat Preference settings to default.

 

If that does not help, uninstall the application using the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool – Adobe Labs.

Then restart your system and then install the application from here Adobe – Adobe Acrobat Reader DC Distribution

Check if that helps.

 

If you still experience the issue, please use this tool Download Acrobat and Reader Process Monitor Tool – Adobe Labs to capture the log files.

You can take steps mentioned here How to share a file using Adobe Document Cloud share the log files with us.

Problem accessing Shared folders on Windows 7 or Windows 2008R2

Microsoft released an update on January 11 that prevented computers from accessing shares on a Windows 7 & 2008R2 computer.  The problematic update was KB4480970. The patch that is meant to fix it is KB4487345. Install it on your Windows 7 and Win2008R2 computers.

 

Download here

http://www.catalog.update.microsoft.com/Search.aspx?q=KB4487345

 

Info

https://community.spiceworks.com/topic/2186232-ms-releases-patch-for-broken-smbv2-issues-in-kb4480970?source=superfeed

https://support.microsoft.com/en-us/help/4487345/update-for-windows-7-sp1-and-windows-server-2008-r2