Supposedly, this took affect over 5 years ago. The Sbcglobal email needs a special one time password for email clients. It is not the same password for the webmail.
Create a secure mail key
It’s easy to create a secure mail key from your mobile device, tablet, or computer. Have your User ID and password ready to sign in to myAT&T.
- Go to Profile and choose Sign-in info.
- Select the email account that needs a secure mail key. (You’ll find a menu at the top if you have multiple accounts.)
- Scroll to Secure mail key and select Manage secure mail key.
- Choose the email address that you’d like to use, if you have more than one.
- Select Add secure mail key and then enter a nickname for the secure mail key to make it easier to recognize.
- Choose Create secure mail key.
OLD INSTRUCTIONS
To create or change the one time email password for your email client, do the following.
- Go to Att.com/emailclient
- Then click on “update existing setup”
- From here it depends on where you are receiving your emails. But at the end you should also be at step 8. Steps 4 through 7 are for Outlook.
- Then “Desktop/laptop”
- Then “Pc”
- Then “Outlook”
- Then “Next”
- On the next screen make sure to click the word “here” then sign in and follow the instructions on the previous page.
PC Paramedic-Computer Log 