Please try the troubleshooting steps mentioned here Troubleshoot Windows system errors, freezes | Adobe software

Try once the recreate the preferences of the application.

Take help of the steps mentioned here How to reset Acrobat Preference settings to default.

If that does not help, uninstall the application using the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool – Adobe Labs.

Then restart your system and then install the application from here Adobe – Adobe Acrobat Reader DC Distribution

Check if that helps.

If you still experience the issue, please use this tool Download Acrobat and Reader Process Monitor Tool – Adobe Labs to capture the log files.

You can take steps mentioned here How to share a file using Adobe Document Cloud share the log files with us.